Privacy Policy
Effective Date: 19 June 2026
Welcome to She Creates Moments. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place orders, or interact with our customised gifting services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Customisation details provided for products
- Uploaded images, designs, messages, or personalisation information
- Payment and transaction details (processed securely through payment providers)
- Website usage information such as browser type, device information, and pages visited
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Create and personalise customised gifting products
- Communicate order updates and customer support responses
- Improve our products, services, and website experience
- Handle payments and prevent fraudulent transactions
- Send updates, offers, and promotional communications (only when permitted)
3. Customised Product Information
Since we provide personalised gifting products, you may share personal photos, names, messages, or other customisation details.
We use this information only for creating and fulfilling your order. We do not sell, share, or use your personalised content for any other purpose without your permission.
4. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your complete payment card details on our servers.
Payment information is handled according to the privacy and security policies of the respective payment providers.
5. Sharing of Information
We may share your information only when necessary:
- With delivery partners to ship your orders
- With service providers who help us operate our website and business
- To comply with legal requirements or protect our rights
We do not sell or rent your personal information to third parties.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and provide relevant content.
You can manage or disable cookies through your browser settings.
7. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee complete security of information transmitted over the internet.
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your information (subject to legal and business requirements)
- Withdraw consent for marketing communications
To make a request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
We recommend reviewing their privacy policies separately.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
She Creates Moments
Email: shecreatesmoments12@gmail.com
Phone: 8999935447